Find answers to common questions about Anderson Asset Group LLC, our verification process, shipping, returns, and more.
Every asset submitted to AAG undergoes a 3-step inspection workflow. Step 1: Physical Intake — we unbox, power on, and examine every item. Step 2: Condition Grading — assets are graded on our 6-tier Anderson Standard (A+ through D) and every cosmetic defect is photographed. Step 3: Condition Ledger published to the listing. The entire process completes within 72 hours of receipt.
We are based in Overland Park, KS 66212. Local pickup is available by appointment within 48 hours.
We process payments through Square. You can pay with Visa, Mastercard, American Express, or Discover. Venmo is also accepted for verified buyers.
Yes. Items priced at $200 or more include a “Make Offer” option. Submit your offer through the product page, and we will review it within 48 hours.
Returns are accepted within 30 days of delivery if the item condition or authenticity was misrepresented. Free return shipping on verified claims. Contact verification@aagll.com to initiate.
All orders ship via FedEx 2Day for a flat $12.99. Processing time is 24 hours. Local pickup in Overland Park, KS is available by appointment within 48 hours.
Yes, but only through freight forwarders. Buyers in AK, HI, or US territories must use a continental freight forwarding service.
No. We only ship within the United States. International buyers must use a US-based freight forwarder.
We use a 6-tier Anderson Standard: A+ (Factory Sealed), A (Open Box), B+ (Like New), B (Excellent), C+ (Good), and D (For Parts). Every item lists its condition grade and a detailed Condition Ledger.
Yes. Every electronic item is powered on and tested. Mechanical items are checked for function. Apparel is inspected for rips, stains, and odor.
Contact us at info@aagll.com with your requirements for bulk or liquidation lot purchases.
No. All pickups require a minimum 48-hour notice to allow time for order processing and verification.
For approved returns related to misrepresented condition or authenticity, yes. For change-of-mind returns, the buyer is responsible.
Contact us at info@aagll.com with details about your inventory. We prioritize bulk, single-owner lots.